IMS Program Manager

Description: DiGi Telecommunication Malaysia is looking for IMS Program Manager.

Responsibilities :

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  The IMS program manager is accountable for successful delivery of assigned program (of multiple projects/streams) to implement:


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  -ISMS / ISO 27001 / Payment Card Industry Data Security Standards (PCI DSS) compliance


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  -Personal Data Protection Act


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  -Security Infrastructure Deployment


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  -Information Management


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  To setup and manage overall program/project organization on macro-view including (but not limited to) overall program/project planning, execution and control of all streams as per agreed scope, quality, timeline and budget.


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  To lead the development of business case and ensure continuously alignment among stakeholders in delivering program/project mandate.


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  To ensure right-level of involvement from top management (both DiGi and vendors) in critical decision-making and strategizing to move program/project forward.


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  To work with relevant regulatory, standards or audit authorities to ensure required audits/reviews take place and action points are addressed.


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  To ensure interdependencies between projects are address proactively and related risks are mitigated.


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  Lead and pro-actively manage all deviations, risks and inter-dependencies that impacts overall project and business.


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  To ensure organization readiness and sustainability of these deliveries in meeting program/project objectives including (but not limited to) process re-engineering, change management, customer service, communication, support and maintenance.


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  To ensure effective and strong program/project governance is imposed and stakeholders are kept abreast with project updates (project progress , status, critical risks, dependencies, issues and mitigation plans) at agreed frequency and when required.


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  To manage prime vendor and other 3rd party vendors in ensuring timely and quality deliveries; including (but not limited to) contractual obligations, commercial negotiations, program/project resourcing, prioritization and top management escalations.


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  To ensure proper program/project Close-out including (but not limited to) lessons learnt, evaluations and conducting face-to-face review with project managers on performance (in the project).


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  Others:


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  -To continuously lead operational efficiency and excellence in the governance value-chain by proactively introducing and sharing program and project management best practices and process enhancements with Performance & Portfolio Management (PPM). To coach and transfer skills to project leads/key team members.

Requirements :

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  Minimal 15 years working experience directly related to the duties and responsibilities specified above. Have managed and successfully delivered a high complex or program before, preferably in the telecommunication space.


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  Has good understanding of ISO standards implementation and IT industry security standards and governance.


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  Degree in Computer Science, Information System or Engineering (telecommunications, electronics etc).


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  Certification in project management.


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  Ability to work with all levels of management, including executive level, and cross functional teams.


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  Excellent leadership and management skills


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  Excellent communication (written and oral) and interpersonal skills.