Job Title: SQM (Service Quality Management) Engineer (PS Core)
Department: Managed Service
Reporting to: Managed Service Delivery Manager
Location: Saudi Arabia
Job Description:
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Responsible for demarcation of Service Quality issue of mobile network
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Having the ability to analyze network issues by signaling message or KPI.
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Responsible for demarcation between Core network and Wireless network .
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Responsible for communication Service Quality issue with customer.
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Identify service issues due to provisioning or mobile equipment.
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Provide training to service partners.
Professional Related Working Experience
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At least 8 years network operation (at least tier 2) experience in Telecomm Operator, i.e. Ericsson, NSN, HUAWEI, etc
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Master the principle of GPRS, TCP/IP , GSM, WCDMA, UMTS,.
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Understood the principle DNS/HTTP/FTP/MAIL/WAP/STREAMING, etc.
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Abundant experience on following product SGSN,GGSN, DNS Server etc. OCS/PCRF/BSC/RNC experience would be an advantage.
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Strong troubleshooting competence and Maintenance skills for PS Core network .
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Good experience in handling PS core network optimization.
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Good experience in maintenance switch and router.
Qualification Requirements
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Education: 4 year university degree in Telecom or Computer Science
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Language Skills: English, Arabic(Optional)
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Good working attitude, good cooperation attitude, good analytical skills and can working under huge pressure.
