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RF Consultant Need Urgently in Asia

Posted by: joanna.lee

Posted date: Wed, 23rd Jan

Location: South-eastern Asia


 



 SUMMARY:



            



   Having 10+ years of work experience in ICT industry, with a good track record of delivering results in following areas



 




  • Business Process definition, deployment and change management activities across organization.


  • Service Delivery Assurance and Operational Excellence activities


  • KPI target setting process through process performance baseline


  • Service Quality Management


  • Process and Quality Auditing & Reporting operations


  • Program Management experience of driving Process Improvement Initiatives based on ISO 9001/TL9000


  • Internal security and control standard with respect to ISO 27001.



 




  • Process and Quality Related Skills:


    Knowledge in Business Management System:   Either exposure working in Siemens /Cisco/Ericsson /Alcatel Lucent/NSN /Huawei’s Quality Management System



    Business Domain Skills: Telecom (Main)/ IT / Networking and applications domain.



    Quality standards and Model:   ISO9001:2008, TL 9000, 6-Sigma, Lean Implementation, ITIL V3, e-TOM (Business Process Framework),Process Performance Model, Internal Control standards like ISO 27001



    Core Skills:Business Process Management, Internal&Supplier Quality Auditing, Service delivery Assurance, ISO 9001:2008/TL9000 QMS Gap analysis and  implementation,Metrics analysis, KPI target setting and reporting.



    Soft Skills:Good communication in English and Bahasa, Good Presentation Skills, ability to influence and train operational staffs in driving initiatives, experience in customer interactions




     



     



    RESPONSIBILITIES:


    Collating and Analyzing performance data and charts against defined O&M parameters


    • Perform gap analysis against the requirement of industry quality standards like ISO 9001:2008/TL9000


    • Create and maintain TL9000 metrication plan


    • Part of process and Quality team in developing and deploying  new operation and maintenance processes and tools required for QMS


    • Conducting workshops with all relevant stakeholders based on the proposed process design to be followed in end to end operations.


    • Create process performance baseline report based on the business and Operations KPI’s.


    • Prepare the KPI reports and performance data of risk and Quality of operations and reporting to top management for further actions.


    • Interface and liaison within various building blocks of organization for process and quality management activities , second party audits and Third Party Audits


    • Create process improvement plan for entire organization


    • Planning and coordinating activities for driving the organization towards ISO/TL9000 certification


    • Ensure internal audits are happening on time and providing approvals for the shift of audit plan and dates


    • Preparing and consolidating the audit reports based on audit conducted and ensure audit reports are baselined with mutual understanding and agreement of auditees


    • Follow up of NC closure within defined SLA and ensure the effectiveness of corrective action in place


    • Prepare NC analysis and suggest the areas of improvement to the management


    • Liaising with customers' , their auditors and ensuring the execution of corrective action and compliance with customers' specifications                                                                                                               


    • Defining and piloting engineering processes, methods and tools


    • Agreeing standards and establishing clearly defined quality methods for staff to apply; defining quality procedures in conjunction with operating staff;


    • Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive operational procedures;


    • Persuading reluctant staff to change their way of working to incorporate new process and quality methods;


    • Conduct work product, physical and functional configuration audits


    • Carrying out RCA analysis and suggest better preventive measures.





If you are interested in this role, please send me your current cv to: joanna.lee@tanint.com

Job Title RF Consultant Need Urgently in Asia
Post Details
Posted By joanna.lee
Start Date ASAP
Salary NEG
Phone Number
Email joanna.lee@tanint.com
    
Category
Job Type Job Type -> Contract
Location Country/Region -> South-eastern Asia
City or State nationwide
    
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