Network Project\Program Manager III

Job Summary: The position reports to the Implementation Manager/Service Delivery Manager and provides managerial support and oversight, leadership, planning, project management, and strategic decision making for the Field Services teams supporting Ericsson Managed Services Customers. This position will be responsible for providing support to organizations that manage FSO projects. The ideal candidate will have internal experience with Field tasks, process management, and project management. Main responsibilities:75% Project/Program Management interfacingo Ability to lead teams and matrix manage indirect employees in a multiple ongoing project environment.o Financial, project level reporting, and data analysis 15% Processo Identify and document process gaps, monitor for process compliance to external and internal departments. Engage and lead strategic planning for long term process development and improvements. 10% New Business Supporto Engage and support new customer related activates for process and Ways of Working inclusion to align with the FSO. This skill will be developed internally as an ongoing learning opportunity. Develop and maintain relationships with internal and external groups to establish processes and operational level agreements needed to partner with peer and customer organizations to successfully deliver work.